Privacy Policy

We appreciate that you are concerned about your privacy, the confidentially and security of your personal information that you may provide in order to make a purchase on the ShopJoy website.

This Privacy Statement guides and explains our policy on how we use, disclose and store personal information that we have collected through our website. Therefore, we encourage you to read this Privacy Statement carefully before you provide any personal information to us when you make a purchase through this website.

Please note that whenever you provide any personal information to us while using this website, you are consenting to the collection, use, disclosure and storage of that information as per this Privacy Statement.

What personal information do we collect?

The type of information we will collect from a buyer includes:

  • Name
  • Address
  • Phone number
  • Email address
  • Credit/ Debit Card details

Why do we collect personal information?

The primary reason we collect information is to facilitate online sale between you (the buyer) and us (the seller). Such information is needed to verify payment details and to enable product delivery to you.

We also collect information for a number of other reasons including:

  • To improve our products and services
  • To send promotional email about new products and special offers
  • To analyse the use of website

Who we may share your information with?

When you purchase from us, your payment details are verified and processed by a trusted third-party payment processor. Depending on the payment method you've chosen, this payment processor may be PayPal or a trusted credit card processor. We do not handle nor store your payment details on the ShopJoy website.

By making a purchase, you are agreeing that we may use your personal information for the purpose of delivery. We will need to pass your personal details such as your name and address to Australia Post or courier companies who perform part of our product delivery.